HB Solutions angus@hbsolutions.tech (802) 304-6647

Field services

IT Field Services

On-demand technical work across northwest Vermont, delivered to enterprise field service standards: documented, photographed and closed out properly.

Scope

What we handle

Network turn-ups and activations

New circuit handoffs, rack and stack, router, switch and access point installs, plus first-day connectivity for new and relocated sites.

POS systems

Installation and support for Toast, Lightspeed and other platforms, from cabling through go-live.

Emergency network outage response

Network troubleshooting, diagnostics and hardware swaps when a location is offline, with escalation to your NOC, ISP or vendor. Standing clients get priority dispatch.

Rollouts and refreshes

Multi-site hardware deployments and technology refreshes, from local chains to national programs.

Connectivity installs

Starlink, backup internet, LTE and WAN hardware installation and troubleshooting.

Printers, copiers and MACs

Printer and copier support, fleet service coordination and structured cabling moves, adds and changes.

Field service calls carry a 2-hour minimum. Rates quoted by scope and travel.

Request field service